Life on the Road

Just an advance warning that there may be some periodic downtime over the next couple of days as this domain is migrated over to a new hosting provider.  Unfortunately, time constraints do not permit me to do this in a more orderly fashion.  Read on… 

I’m not one to call people out in public, but I do think the public deserves to know when a company is behaving badly.

For the last couple of years, my websites have all been hosted at Angel Towns.  Although there is not a lot said about, they appear to be a Christian company - Bible verse on the homepage, restrictions about your site content, etc.  And best of all - Cheap! 

So, as I say, things have been going smoothly for a couple of years now.  I have a few minor complaints about the ease (or lack) of using certain features, but I always figured that was part of the price I paid, for the price I paid… if you know what I mean.

Then earlier this week I got an error when I tried to upload a photo to a post I ws writing about Jewel’s First Haircut (very cute!).  After tracking it down in the WordPress Support Forums, I concluded that it must be a PHP Memory limitation on my server.

I logged into my cPanel and checked, and sure enough there was an 8 MB limit there (just as the Forum users suggested), and it was not configurable on the user side.  Immediately I emailed Angel Towns Support, asking why this limit had suddenly appeared, and requesting that it be raised or removed.

The email I got back was probably a form letter, and it explained that the 8 MB limit had been placed on all hosting accounts “as a temporary measure,” and it would be removed “soon.”  Further inquiry yielded the clarification that it would probably be lifted in about two weeks.

Two weeks?!

I can’t post any photos larger than a thumbnail for two weeks?  Not only is that not acceptable for my personal posting, but I have a commitment to Guest Host a really great contest for a popular blog on Monday (make sure to check it out!).

So I emailed again, explained my predicament, and informed them that if they did not remove or raise the limit on my account (which I never agreed to when I signed up, BTW!) I would be forced to move my hosting business elsewhere - and fast.  Well, they never even responded…  Not good business practice, nor good Christian ethics.

I have begun the process of transferring the entire domain to a new provider.  1 & 1 has great features, great service (already used it!), and … Cheap! 

The move includes our business information page at http://www.tiffanyblitz.com, and two complete subdirectory installations of Wordpress which house this blog (http://www.tiffanyblitz.com/blog) and our sales team training website.  Whew!

Keep your fingers crossed that the process goes smoothly, and I’ll be ready for Monday’s BIG CONTEST POST!